When you think of branding, I’m sure business marketing is what pops into your mind. But there’s another type of branding – personal branding – that I’d like to touch on today. I ran across an interview with Liz Goodgold, a branding expert, speaker and author who has over 25 years in marketing and has worked for Quaker Oats and Arco Oil. She believes in personal branding as well, and the interview provided good ideas for how small business owners can market themselves, which in turn, markets their companies.
Personal branding is about the same as corporate branding, except you’re marketing yourself to others. Goodgold says that personal branding, like corporate branding, is “always based upon the perception of others. It is the sum total of all of your marketing messages including unintended ones.” Unintended marketing messages are blogs, visual branding cues, email messages and even voice mail greetings. The way you answer your phone gives a message as well. A helpful “How may I help you” shows that the company is there for the customer, rather than a company that just says “Hello” or “XX Company.”
Personal branding doesn’t only work for entrepreneurs, but for all employees of any company. Whenever a customer comes into contact with a great employee, the thoughts about the employee are transferred onto the company as well. If you think an employee is helpful, doesn’t that make you think the company she works for is helpful? Goodgold mentions short-sighted companies that don’t want employees to do any personal branding because they don’t want to share the lime light. Great personal branders, though, allow both themselves and the company to shine.
When the economy is in a recession, personal branding can be just as important as corporate branding. Especially with dwindling marketing budgets. Anytime you can turn a first customer into a regular with customer service or word-of-mouth marketing, that’s great for business, but is even more important when money is tight.
For marketers and others who want to move up within a company, personal branding techniques could include:
Taking over meetings: Take on the responsibility of chairing a meeting or completing a follow up.
Volunteer for social events: Corporate parties, birthday celebrations, anniversary gifts – anything that calls for a social gathering usually needs volunteers to pick up or make food, or just to coordinate the invites. You’ll get noticed and your leadership skills will have a chance to shine by you volunteering.
Write articles for the company Intranet, newsletter or quarterly report: You can suggest topics and even write some articles if allowed.
All of these suggestions get you noticed and your name in front of people’s faces – notably the higher ups.
For entrepreneurs or small business owners, you can enhance your personal brand by:
Writing articles for free for local publications: Many newsletters, newspapers and magazines would love to have someone in business write about business. Even if you don’t get paid, getting a byline locally gives you credibility, which enhances your personal brand as well as your business’s.
Collaborate with charities: If you can afford to sponsor a charity event, or even just one portion of the charity event, you can do good for the charity as well as your business. You can get your name out there with a good cause. People do repeat business with companies that they feel good about and most people feel good about anything connected with charity.
Speak at local Chamber of Commerce events: Oftentimes, local COCs are hurting for speakers. Volunteer your time and give the audience some valuable knowledge. You’ll look like an expert and give your business free publicity even if you never mention it, just by association.